Shipping information

The total delivery time consists of both the production time and the shipping time.

Production time:
You will receive detailed production time estimates for each item in your cart and order confirmation. Please note that production does not take place on weekends or public holidays. The production time for woven labels cannot be precisely predicted, as orders with the same color combination are grouped together for efficient production. For rare color combinations, production may take longer, while common combinations like red on white or blue on white are typically processed faster. However, in some cases, you might be lucky, and your specific color combination could go into production just minutes after placing your order.

Shipping time:
Shipping duration depends on the chosen shipping method and the destination country. A complete list of estimated delivery times can be found here. These estimates are based on both carrier-provided information and our own observations.

Shipping costs:
The listed shipping costs are final prices. For deliveries within the EU, prices include the applicable German VAT.

For deliveries outside the EU, additional customs fees may apply. If you have any questions regarding customs, please contact your local customs office. For Switzerland, no customs duties apply for orders up to 65 CHF. Under the Swiss Mail Order Regulation for Small Shipments (effective January 1, 2019), we include Swiss VAT of 8.1 % in your invoice and customs documents. This amount is paid directly to the Swiss Federal Tax Administration. Our Swiss tax number is CHE-434.570.378.

Country:

Delivery as a DHL small parcel:
with tracking
free shipping from $50.00 order value
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Delivery as goods letter ECO:
without tracking
free shipping from $50.00 order value
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Delivery as goods letter Premium:
with tracking
free shipping from $150.00 order value
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Delivery as DHL package:
with tracking to your doorstep
For deliveries to remote areas, DHL charges a surcharge. You can find the list of these postal special areas here.
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Delivery as UPS package:
with tracking to your doorstep
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